Unified Communications
-
How effective are your internal communication
processes?
-
Can your employees (and customers) easily get hold of
the right person via the most appropriate tools?
-
Have you integrated voice, email, IM and collaboration
tools to enable better productivity?
Competitive advantage is gained through being faster, more
efficient and more responsive. Yet traditional and non-integrated
communication is often slow, unproductive and inflexible – driving
customers away. According to Forrester Research, over 50% of
companies surveyed admitted that inefficient communication had
become the status quo, and that project delays were experienced on
a weekly basis.
Unified Communications integrates the most frequently-used
productivity applications and services – including voice, video,
web conferencing, voicemail, instant messaging and presence
information – and uses dynamic presence information to allow staff
to track down colleagues in real time.
Unified Communications can enable:
- Faster ‘speed to market’ and business decision-making
- Better productivity
- Better customer service and engagement
- More streamlined business processes.
Unlike traditional IT projects, Unified Communications touches
every user and affects processes across an entire organisation.
Successful implementation involves every user being trained on the
new system – and solid management to minimise the inherent risks of
transformational change.
Logicalis has the technical and operational expertise to implement
a successful Unified Communications solution – and has worked with
customers in virtually every industry since the inception of IP
telephony almost 12 years ago.
 | ARN replaced their five aging legacy standalone PABX telephony systems with a Cisco Unified Communications solution, reducing costs and improving sales workforce mobility. |
 | GPT Group adopts an activity-based layout and transforms IT systems to enable a more efficient workplace. |
| Is your IT environment ready to meet the demands of the next generation of workers? This white paper examines how people are working, collaborating and communicating amidst evolving IT trends. |